# [MED] Why the Facebook outage and Twitch breach matter to business leaders

**Source:** Snyk
**Published:** 2021-10-14
**Article:** https://snyk.io/blog/why-facebook-outage-and-twitch-breach-matter-to-business-leaders/

## Threat Profile

Snyk Blog In this article
Written by Josh Stella 
October 14, 2021
0 mins read Editor's note This blog originally appeared on fugue.co. Fugue joined Snyk in 2022 and is a key component of Snyk IaC .
This month, Facebook and Twitch both suffered serious damage at their own hands, and every executive needs to understand what happened and how these types of incidents are preventable. 
At Facebook, a network configuration change took the service down for hours — and WhatsApp and Instagram along with…

## Indicators of Compromise (high-fidelity only)

- _No high-fidelity IOCs in the RSS summary._ If the source publishes a technical write-up with defanged IOCs in the body, those would be picked up automatically on the next pipeline run.

## MITRE ATT&CK Techniques

- **T1219** — Remote Access Software

## Kill chain phases observed

_(none detected from narrative keywords)_

## Recommended hunts

### RMM tool installed by non-IT user — remote-access utility for hands-on-keyboard

`UC_RMM_TOOLS` · phase: **install** · confidence: **High**

**Splunk SPL (CIM):**
```spl
| tstats `summariesonly` count min(_time) as firstTime max(_time) as lastTime
    from datamodel=Endpoint.Processes
    where Processes.process_name IN ("AnyDesk.exe","TeamViewer.exe","TeamViewer_Service.exe",
        "ScreenConnect.ClientService.exe","ConnectWiseControl.ClientService.exe",
        "atera_agent.exe","SplashtopStreamer.exe","RustDesk.exe","NinjaOne.exe","kaseya*.exe")
    by Processes.dest, Processes.user, Processes.process_name, Processes.process, Processes.parent_process_name
| `drop_dm_object_name(Processes)`
```

**Defender KQL:**
```kql
DeviceProcessEvents
| where Timestamp > ago(7d)
| where AccountName !endswith "$"
| where FileName in~ ("AnyDesk.exe","TeamViewer.exe","TeamViewer_Service.exe",
        "ScreenConnect.ClientService.exe","ConnectWiseControl.ClientService.exe",
        "atera_agent.exe","SplashtopStreamer.exe","RustDesk.exe","NinjaOne.exe")
   or FileName matches regex @"(?i)kaseya.*\.exe"
| project Timestamp, DeviceName, AccountName, FileName, ProcessCommandLine
```


## Why this matters

Severity classified as **MED** based on: 1 use case(s) fired, 1 technique(s) inferred. Read the full article for actor attribution, tooling details, and any defanged IOCs in the body that aren't visible in the RSS summary.